Shipping policy

Shipping & Logistics

International Client Service


Each ALRAE piece is prepared with care from our logistics atelier. Whether you are in Zurich, London, or New York, we consider shipping not as an administrative step, but as the extension of the experience, ensuring your equipment arrives ready for the course.

1. Concierge Delivery

To simplify your acquisition, ALRAE prioritizes transparency.

  • Switzerland & Liechtenstein
    Complimentary shipping. As our products are shipped from Switzerland, you will have no customs duties or additional VAT to pay upon receipt.
  • International (Europe, UK, USA, UAE)
    We ship our pieces worldwide. For international orders, shipping costs are calculated at checkout. Please note that local import taxes and duties may apply upon arrival depending on your country's legislation.

2. Processing Time & Delivery

Preparation (The Atelier):
Orders placed before 11:00 AM (CET) are processed the same day. Weekend orders are prepared on the next business day.

Transit:
We collaborate with premium partners (Swiss Post, DHL Express) to ensure the security of your shipment.

Destination Estimated Delivery
Switzerland 2 to 3 business days
Europe (Zone 1) 3 to 6 business days
International (USA / World) 5 to 10 business days

3. Order Tracking

As soon as your package leaves, you will receive a personal tracking link ('Tracking Number'). For any specific questions regarding delivery, we remain at your disposal at contact@alraegolf.com.

Official House Documents

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