Shipping policy
Shipping & Logistics
International Client Service
Each ALRAE piece is prepared with care from our logistics atelier. Whether you are in Zurich, London, or New York, we consider shipping not as an administrative step, but as the extension of the experience, ensuring your equipment arrives ready for the course.
1. Concierge Delivery
To simplify your acquisition, ALRAE prioritizes transparency.
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Switzerland & Liechtenstein
Complimentary shipping. As our products are shipped from Switzerland, you will have no customs duties or additional VAT to pay upon receipt. -
International (Europe, UK, USA, UAE)
We ship our pieces worldwide. For international orders, shipping costs are calculated at checkout. Please note that local import taxes and duties may apply upon arrival depending on your country's legislation.
2. Processing Time & Delivery
Preparation (The Atelier):
Orders placed before 11:00 AM (CET) are processed the same day. Weekend orders are prepared on the next business day.
Transit:
We collaborate with premium partners (Swiss Post, DHL Express) to ensure the security of your shipment.
| Destination | Estimated Delivery |
| Switzerland | 2 to 3 business days |
| Europe (Zone 1) | 3 to 6 business days |
| International (USA / World) | 5 to 10 business days |
3. Order Tracking
As soon as your package leaves, you will receive a personal tracking link ('Tracking Number'). For any specific questions regarding delivery, we remain at your disposal at contact@alraegolf.com.
Official House Documents
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